Last Updated: January 2026

Introduction

Florida Service Towing Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our towing and roadside assistance services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Contact Information: Name, phone number, email address, and physical address.
  • Service Information: Vehicle details (make, model, year, license plate number), service location, and destination address.
  • Payment Information: Credit card numbers or other payment details for service transactions.
  • Communication Records: Correspondence you send to us, including inquiries and feedback.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Device Information: Browser type, operating system, device type, and unique device identifiers.
  • Usage Data: Pages visited, time spent on pages, links clicked, and referral sources.
  • Location Data: General geographic location based on IP address.
  • Cookies: Small data files stored on your device to enhance your browsing experience.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide the towing and roadside assistance services you request.
  • Communication: To respond to your inquiries, send service confirmations, and provide updates.
  • Payment Processing: To process and verify payments for our services.
  • Service Improvement: To analyze usage patterns and improve our website and services.
  • Marketing: With your consent, to send promotional materials about our services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

Who Has Access to Your Information

Internal Access

Your personal information is accessible only to employees and authorized personnel who need it to perform their job duties related to providing services or operating our business.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment Processors: Companies that process credit card and other payment transactions.
  • Website Hosting: Companies that host and maintain our website infrastructure.
  • Email Services: Services used to send communications to you.
  • Analytics Providers: Companies that help us analyze website usage.

These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide services to you and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate information.

Deletion

You may request that we delete your personal information, subject to certain exceptions such as ongoing service obligations or legal requirements. To request deletion, please contact us at:

Email: info@floridaservicetowing.biz
Phone: +1 (862) 391-9492

Opt-Out of Marketing

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

Cookie Preferences

You can control cookie preferences through your browser settings and through our cookie consent banner. For more information, see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Florida Service Towing Inc.
14202 SW 155 ST
Miami, FL 33177
Phone: +1 (862) 391-9492
Email: info@floridaservicetowing.biz